The best and worst car brands for servicing: 2019 JD Power report

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Former local favourites Ford and Holden are struggling on the sales charts, and things aren't much better at the service desk. Holden (770/1000) scored below the mass market average (788/1000) for customer service satisfaction, narrowly ahead of Jeep (769/1000), while Ford matched the industry average in a consumer satisfaction survey.

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