Car dealers have room for improvement, says J.D. Power

A largely mass-market survey of 3075 recent new car buyers has found almost one-in-five were not entirely happy with how the experience went at their dealer. The study, conducted by market research and analytics firm J.D. Power and called the 2018 Australia Sales Satisfaction Index (SSI), also found about 20 per cent of interviewed buyers and lessees indicated the sales person merely “partially understood” their requirements in the first place.

Comments

Popular posts from this blog

JLR: Consumer confidence on the rise post-election

Teacher accused of using rented Toyota Supra for land-speed record attempt

Porsche unveils $1 million electric boat with Macan EV power

Young driver gets dad’s Chevrolet Corvette impounded after being caught at triple the speed limit

How much do driving lessons cost in Australia?

Melbourne council asks the public to name new roads. What could go wrong?

Victoria Police target distracted drivers in two-day operation

Five things we learned about Supercars in 2023 – and what to expect next year

Honda confirms NSX successor in the works

2018 Mahindra XUV500 pricing and specs